Skilled Nursing

Union Plaza Care Center provides a modern, updated integration of nursing and rehabilitation treatment that also incorporates an old-fashioned personal touch to make our residents feel at home.

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Rehabilitation

Union Plaza Care Center offers unapparelled rehabilitation and nursing services ensuring all residents needs are met to the highest standard.

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Long-term Care

Union Plaza Care Center provides a seamless transition to community living whereby the resident can live in a safe manner to their highest level of functioning.

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What People Are Saying…

Union Plaza Care Center

4.8

Based on 236 reviews

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Prantik Kundu

05:27 02 Dec 23

This is the first rehab/nursing home experience our family has had. My mother, 74, needed three weeks of rehab after knee replacement surgery. We selected Union Plaza due to its high rating on Google, location, and availability of a single room that was covered by medicare. The admissions process was smooth; we had a single point of contact (Vivian) who was very communicative and efficient. The facility had in-house physical therapy facility and my mother received PT every weekday.My mom had a visit to her surgeon's office mid-stay, and was (unprompted) accompanied by an aide staff for the whole visit and transport, which was also arranged wholly by the administration dept. Her surgeon indicated that her recovery is going very well, so the rehab care my mother received at the Union Plaza was effective. The facility had a few single rooms while most on the rehab floor were doubles, but nevertheless many of the double rooms had single occupants so there are options. The facility is conveniently located in northwest Queens and the Whitestone Bridge (Bronx). Importantly they have a free parking lot with open spaces every time we went to park - this is a big deal given how busy its location is. As the family, from the moment we walked in we were treated with utmost courtesy and compassion. The facility was safe and hygienic during the entirety of my mother's stay. At discharge, I lost count of how many people knew my mother by name and said goodbye as we left, as they seemingly knew all the other patients as well. A wide variety of staff were continuously attending to all aspects of care, from diet to cleanliness, and of course proving her meds. Many of the staff regularly went above and beyond in addressing my mother's needs and preferences, which is noteworthy because she is particular (we're Indian) and the period after the surgery was nerve-wracking for her. I'll call out Ms. Josephine for being so committed; when my mom was in pain or had poor mood (to which she is prone), or when she needed to go to the bathroom, or practice a walk, and even out to the car as we drove away, she provided physical assistance but also emotional support and outright affection, which had a big impact on my mom's take on the whole experience. They lave a large, active, and accessible social worker staff who is on point in reporting medical status and changes, and coordinating the in-house care/follow-up care as well. The care manger (I believe Alex/Andrew) was overwhelmingly helpful in addressing smallest details regarding my mom's stay, such as reminding me to log out of Netflix on the room's Smart TV on the way out. I didn't understand where he (and others for that matter) got their energy, and indeed I don't have an explanation other than genuine compassion. As for criticisms, the food was generally of good quality and supply albeit similar to hospital food and adherent to dietary restrictions. The floor we were on could use a fresh coat of paint but is was basically fine aesthetically, albeit not luxurious (to set expectations). The bathrooms are very clean and the custodial worker on the 2nd floor was cheerful and generally wonderful. We had one incident with a difficult aide who seemingly was not informed on my mother's condition, and made some big mistakes in care. We reported it and it was dealt with immediately, the individual apologized profusely and we have not seen her since. Given all the other positives of the stay and medical care, I did not find it fair to deduct a star given this isolated incident. It is very clear these folks try very very hard alongside truly caring. It is hard to find this level of care in such a difficult line of work as caring for the elderly, and the level of execution that Union Plaza demonstrated over three week given how difficult a business it is in.

Carol L

11:13 10 Oct 23

18:25 10 Sep 23

It is a nice, clean,friendly, and spacious place for my father.

귀천

20:15 05 Sep 23

my mom is a resident at room 415 A and her name is Sook Hur.now I like to recognize my mom's nurse whose name is Seibert and really appreciate her care for my mom.she has a real warm heart for the patient and has a professional skill to take care of.I've never seen the nurse like Seibert. thank you for all the staff's effort.

Larry Campana

15:30 04 Aug 23

I was a patient at this facility for 3 months. I was receiving great care from Ms. Azi. She very nice, caring, lovely , and compassion. I was recommend everyone to come here if their live ones need great care

dylan chen

20:29 18 Jul 23

We’ve been to multiple rehabs and Union plaza is just completely different. The level of care and support they provide is unbelievable, food are freshly made everyday for each patient’s needs and they hear every word you say and make changes immediately. Special thanks to Charlton and all the amazing staff to make my dad’s life better. Also thanks to the best nurse here Judith Azi, a professional at work and a better person at heart.

Cathy K

23:50 15 Jul 23

My father fell and fractured his hip on June 8. When the hospital told my family that we needed to admit my father to a rehab center, they provided a few options near where we lived in Queens.When I went to check on the first rehab facility, it made me want to walk right back out. Patients in wheelchairs all seemed to be highly medicated and beds looked like there were bed bugs.When two friends told me they each had one of their parents at Union Plaza Care Center, they said no place is perfect but they were satisfied with the care and services Union provided.I called and connected with Chris Leong, Director of Admissions. Chris was patient and generous in answering my initial questions before getting a tour. I truly appreciated Chris’ help and effort in getting my father admitted in Union.Chris had Andrew give me and my mother a tour of the facility an hour after our call. Andrew was very warm and approachable. When my father was admitted, Andrew would engage with my father the time he was there and joked with him regularly. Appreciated that nice gesture.Jenny Medina (Director of Nursing) was on the floor one evening and was so warm when I was talking with her. She answered my questions and provided suggestions on future planning if my father would need long-term care.When my father was discharged after 19 days, the entire staff including Jane, the social worker, and all the nurses who are the unsung heroes, cheered him on as we were leaving so he could recover comfortably at home.All the staff I was in contact with seem to deeply care about the patients and genuinely are dedicated to serve. (They have to be since we know they're not doing it for the money.)Caring for aging parents can be challenging to navigate. Union made it less painful and scary.Thank you, Union Plaza Care Center.Cathy

Joanne Wang

00:17 14 Jul 23

Andy Rivera

22:53 04 Jul 23

It was splendid to see the care and compassion given to Ramón and his family today. Father being present and Anointing Ramón and inviting us to sing a hymn at the end did so much for him and to comfort and support his family. Thank God for all that you do. Amen🙏🏽

anthony bove

20:51 01 Jul 23

Union plaza care outstanding rehabilitation center including the nursing staff, physical therapy, and Miss Hann counseling advocate. I was there for only few days but the care was outstanding. The staff is dedicated and outstanding. The owners are lucky to have these exemplary health care professionals. The supervisor of meals service preparation was kind and compassionate. Including, the supervising nurses, nurse assistant s, and assistant for recreational activities on the third floor. She was outstanding and caring individual. The center provided transportation and it was outstanding experience. 🙏

P C

16:51 29 Jun 23

Excellent rehab Center. Everyone's are very professional and kind. The place is super clean and very safe environment. They are very very helpful. My father was here in this rehab, he was very weak when he came in. But oh boy, the care he received, it was excellent. He got strongerand able to start walking. I really appreciate the entire team andeffort they made for my father. I like to say thank you admission office director Chris,who works on weekdays I believe, social worker Clara Hahn, rehab director CK Lee ,physical therapist and upstairs 2nd floor Dr. Neil Jaglall, supervisor Nurse Yelena, Allana ,Busjid, Kumar ,Ms. Won , CNA , the entire staff. And, Oh my goodness how can I forget the dietitian Teresa, she is the best ,she tried her every best level to provide ,so the patient can receive the best health. And security guards Thank you so much. Everyone at Union plaza care are very polite and kind. Treated us like family. wish I can give 10 stars to Union plaza care center, but there's only 5 stars are available, so I'm giving 5 stars. They really listens to you . They are the best.

gunhee Yeo

16:26 29 Jun 23

저희 어머님이 허리를 다치셔서 한달넘게 계셨는데요. 특히 언어적인 부분으로 염려가 되었는데 모든 선생님과 간호원분과 재활치료사님들 특히 한국어로 친절하게 설명해 주셨던 클라라한 사회복지사님과 경상도 사투리를 쓰셨던 사회복지사님도 살뜰히 챙겨주셨어요 .덕분에 저의 어머니는 마지막날까지 모든 사람들 사랑과 관심으로 퇴원하셨답니다. 그동안 감사드립니다 . 모든 분들께 감사드려요

Joe Tom

14:40 26 Jun 23

Friendly and attentive staff.

Wayne zhu

01:44 18 Jun 23

The staffs are helpful

Danny Wang

00:36 08 Jun 23

Great Rehab/nursing facility with excellent caring healthcare workers. So glad we choose Union Plaza Care Center for my mother and a very special thanks and appreciation to Nurse Stella!

Sandy Cho

19:01 29 May 23

All if Stuff very good and kindly.

Jane Liang

19:11 16 May 23

Union Plaza has done a great job taking care of our mother since she moved in two years ago. We are very pleased that they have made her stay as comfortable as possible.

Amy Goldman

14:37 15 May 23

Andrew at the front entrance is SO SWEET. My mother's room is perfectly lovely. The staff had balloons and streamers up for Mother's Day. I get a really good vibe from this place.

Kane Lam

17:37 10 May 23

kwan lee

14:44 19 Apr 23

Jack Kwok

12:07 12 Apr 23

Everyone have great service and very nice to take care my mom , thank you so much 🙏 。

David Lee

20:27 11 Apr 23

This is the best rehab facility I have visited.

Winston Forgenie Jr.

18:59 29 Mar 23

Union care is the best. Having a sick parent is not easy but Union care made the process of rehab care so much better. There are many people at Union Care that have made this process easier. Ms Alana Murphy, Ms Nyo, Dr Jay and Andrew. Union care and these individuals made us feel like family and they care for my father. If you can get your parent to Union Care, you will be in great hands.

A Yu

22:45 26 Mar 23

The social worker Ms. Park always tried her best for accommodating special psychological needs of the residents. My bedridden brother finally got a window side bed. He can enjoy the sunshine and the clear street view. Ms. Park frequently called and updated my brother’s condition to me. 2 thumbs up for you Ms. Park! 🙂 Also, thanks to the care giver Siebert who takes good care of my bedridden brother. Her kind work ethic and empathy provided soothing effect to my brother. Ms. Siebert, our family appreciates your kind heart very much!!

Chihang Li

00:34 23 Mar 23

親切職員服務很好社工盡量幫忙

Samuel Park

07:45 17 Mar 23

Ya Ko Chi

00:34 24 Feb 23

Nice location and great environment my mother stayed in for two weeks and got a lot of help Thanks all the people who helped my family You’re doing a great job.

Samuel Chan

02:12 22 Feb 23

The staff was very professional and even though the beginning of my visit was a bit awkward, overall the experience went p pretty well.....

Emi Seki

15:28 04 Feb 23

All staffs on 3rd floor are nice and helpful, especially the head of nurse Stella, she is sweet, professional and responsible, Stella and her team takes good care of my mom.

peter kim

00:23 03 Feb 23

Very courtiers from the reception to staffs on the visiting floor . Feels very welcoming

Dario Batista R

23:40 02 Feb 23

Excelente servicio

Bayside C Church

21:11 27 Jan 23

After a quick Covid test, everything is a breeze👍

keith kim

20:24 07 Jan 23

Friendly staff, always ready to help! They are thorough with covid testing. Always a pleasure to visit. Thank you~

carl haycock

21:33 04 Jan 23

Great place

Matthew Kwon

19:42 15 Dec 22

A best home-clearly, kindly, carefully.

Sun Moon

00:38 14 Dec 22

All staffs are so kind and helpful to visit my grandma. Thank you for good caring people.

Sunhee Choi

01:36 05 Dec 22

매우 친절했고 아주 깨끗한 분위기 아주 좋았읍니다.

victor yi

01:05 04 Dec 22

Kind and good service, good food

sun kim

10:37 03 Dec 22

I came here for rehab after my hip surgery, and I was just thinking about getting better ASAP (I was in a lot of pain and irritable at that time). I ended up staying here for 4 weeks, and it was a time of refreshing. I was on the second floor, and the moment the staff met me, they were extremely friendly. They greeted me with open arms and great smiles. Because of this first positive response on their part, my response started changing day by day. On my worst day, out of nowhere, someone from the recreation department comes into my room and starts cheering me up. My expression of gloom soon was filled with thankfulness, much appreciation with joy, and laughter. My only complaint is the breakfast. The lunch and dinners were great, but they need to work on the breakfast more Heh heh. I'm going to be discharged in a few hours, and as I told the staff members before, "I never thought I would ever take a vacation in rehab, but that's what it was for me." Sigh... I just want to encourage all the staff members to keep up the good work and treat all the residents the way you treated me. I will really miss you all. Thank you.

Danna Deap

19:43 30 Nov 22

Betty Hom

19:10 28 Nov 22

Wayne Sang

17:16 27 Nov 22

Union Plaza has saved my dad from going into hospice. The hospital had discharged him to home hospice without clearing his medical conditions, i.e. bedsores, UTI, 90% loss of swallowing food. He was left dying at home. After putting in the peg tube, we had him sent to Union Plaza. After 2 months of staying at Union Plaza, my dad is back live again. God has extended his life at Union Plaza. We cannot thank Union Plaza enough for saving my dad. All the staffs, i.e. nurses, doctors, nutritionists, occupation therapists, speed therapists, admins, securities, are so wonderful to keep residents and residents' families happy and healthy.

Emily Sit

19:23 24 Nov 22

Union Plaza is an excellent nursing home. The environment is clean and quiet. The staff is caring. They provide patients with professional skilled nursing services. Thanks for nurses, doctors, physical therapists and social workers for caring my father. I went to some nursing homes. It is best one.

Sabrina Ng

18:34 24 Nov 22

Great job organizing the Thanksgiving Brunch. The take home tests that I take at home then show approved scan code makes visiting my grandma a lot easier. And the fast registration of face recognition is a fast process.- Sabrina Ng

Thomas Chan

19:57 18 Nov 22

Both the staff at the front door and the nursing staff are friendly and caring.

Jessica Kwok

20:43 13 Nov 22

Ming Ling

19:29 07 Nov 22

Vincent Ng

15:24 04 Nov 22

Nice place

Elsa Ng

14:26 04 Nov 22

My mom just admitted to Union. Our first expression is a friendly environment to begin. Will continue observe during her staying.

Soonim Han

13:34 04 Nov 22

환자를 위한 영양사의 세심한 배려에 너무나 큰 감동을 받았습니다.

Annie Lui

00:39 04 Nov 22

Excellent staff members. Respect, kindness, support to the family members. My father is a resident since four years ago after stroke. He gets good care in Union Plaza.

Kevin Lee

19:03 26 Oct 22

Very caring staffs. Wonderful service. Not too long to do covid test before coming in to visit.

So Chan

23:33 12 Oct 22

Tom You

16:20 05 Oct 22

5 Star is never enough for this place.Heroes are here.Thank you all!!!

Paul Finiello

17:04 03 Oct 22

Mike Phuong

18:38 28 Sep 22

Fajas

09:32 22 Jun 22

Fajasdivas lo mejor

T Kong

16:11 26 Jan 22

My grandmother was there for about 3 months for rehab. Overall, her experience there was satisfactory, except that she fell out of her bed the first night she was there and hit her head against something (unable to get details of the incident) and bled profusely. She was rushed to the ER. Thankfully, her injuries weren't serious, but it did leave her with a permanent scar on her head and quite a bit of mental distress.The other issue was that the center never notified the SSA when she was released to go home - so her benefit payments were cut off and never reinstated. She had to re-apply for everything and went without much needed financial assistance for months. In addition, when I called to have the issue resolved, I was connected to an employee (I won't mention her name) that had trouble understanding what I was saying in English.Other than these events, I believe the staff there took good care of her.

Haresh Narain

17:08 06 Dec 21

Merelys Rosario

18:26 03 Dec 21

After a bad motorcycle accident my son Jonathan needed rehabilitation and after a long search I found this facility which met all our expectations. From my first conversation with Chris I knew this was going to be a good experience. The staff was warm, welcoming and made him feel as comfortable a he could be since he was bed bound. The nurses the social workers, Karen, the 2nd floor head nurse Jenny ,the maintenance lady were so caring and so many others. I want thank you all for your help and devotion. May You all have a happy, safe and healthy holiday.

15:04 05 Aug 21

Union Plaza Nursing is absolutely the best. Staff members work efficiently to accommodate their residents and patients' needs the best way possible. After an initial consultation, the admissions director, Chris, facilitated transferring my mom out of Fairview Rehab and Nursing, where she was treated horribly, neglected, and lied to, through numerous phone calls, email, fax between Fairview and United Health; he was very patient and sympathetic throughout the whole process, and I deeply appreciate it.The social worker, Clara, called me the first day my mom was admitted and informed me of what was to be expected, and a very kind and warm nurse Mary Jean visited my mom and kept her company so she would feel at home. Nursing supervisor Jasmin corresponded with my mom's orthopedic surgeon to arrange for new X-rays, and ensured the X-ray CD was sent to the office for further examination. They all work together to provide the best care.Union Plaza staff members quickly answer calls, listen attentively to families' requests, and reply back with answers in a timely and professional manner. I am very impressed.My mom is very happy to receive quality therapies, care, and delicious and nutritionally balanced meals everyday. She is recovering well and highly recommends Union Plaza Nursing for those who need short term or long term care. Thank you for taking good care of my mom.

Bin Chiang

04:15 31 Jul 21

We made the right decision by choosing Union Plaza Care for my 95 year old mother’s first rehab stay. We did not know what to expect at first, but the staff at Union Plaza really showed us they are a group of outstanding people.Mary Jane from first floor got to know our family well within the first few days. She gives me updates about my mom every time she sees me. She goes above and beyond to help us in so many different ways on a daily basis.Everyone on the second floor, where my mother’s room is, are also very friendly, courteous, and professional. Everyone who took care of my mother, the nurse supervisors, dietician, nurses, CNAs all showed so much patience, kindness and respect.We also appreciate that they had assigned a physical therapist who speaks the same dialect as my mother to help her, which is very beneficial. Their Recreation Department did the most wonderful thing for my mother, by sending 2 sisters who visits my mother 2 to 3 times a day, The prayers are so powerful during this tough time, and our family sincerely thank both Sister Anna and Sister Carol.Thank you for everything Union Plaza!

Shinho Soh

14:58 30 Jul 21

This is my fourth time here, I had great experience. I was really satisfied with UPCC, staffs, wokers and services.Physical therapy and food are great for me. Staffs are very kind and helpful,They all know me. I really recommend this place for everyone who need help for recovering.

Sam Choi

13:49 28 Jun 21

My wife was here for short term Rehab. The staffs was really nice and food was great. All staffs retreat her like family. Thank you so much!

Astrel Rosier

10:56 27 Mar 21

This the best Nursing home in flushing best care four your love one

chi Lee

15:19 26 Mar 21

My father was a patient in Union Plaza Care Center. We had a very impressive and satisfied experience there. The staff were nice and helpful. Nursing and Rehab staff were very caring and helping my father recover very well. Environment was nice and clean. Union Plaza is definitely a great place for nursing and rehab care.

Angie Haiyan Liu

14:56 26 Mar 21

My father-in-law was in Union Plaza Care Center for rehabilitation. It is a patient and family oriented facility and staffsare very nice. Rehab therapists were very patience and did a fantastic job to him. Facility is clean and food is good. Very nice rehab and nursing facility.

hiok park

21:45 21 Mar 21

Soojeong Yoo

21:39 21 Mar 21

hwa kyung seo

13:50 18 Mar 21

너무나좋은 양로원이라 생각합니다

Minah Cheong

22:12 15 Mar 21

Union Plaza care center is such a wonderful place! They are very caring and freindly. They also have great service! (:

Judy Yeung

15:40 15 Mar 21

My grandmother has been a resident here for about 2 years (3rd floor). The staff is kind, caring and patient. They provide excellent care and attention to their residents. It can be a frustrating job but our experience with the staff has always been positive. My grandmother is well-fed, has company and receives ample attention. We especially are grateful to Stella for her help with my grandmother.

James Lee

16:09 14 Mar 21

너무 수고하고좋아요

Kwang Lee

16:07 14 Mar 21

너무 좋습니다.

young kyu park

16:07 14 Mar 21

환경이 깨끗하고 일하시는 분들이 다 친절해서 아주 좋습니다

Jun Xu

16:06 14 Mar 21

It's very clean, very kind, good service.

Daniel Lim

16:06 14 Mar 21

참 친절 하시구 청결하고 너무노무 좋습니다땡큐

ᄋᄋᄋᄋ

15:00 14 Mar 21

로케이션 좋고 깨끗하고 무엇 보다도 친절 합니다.

Benjamin Kim

14:39 14 Mar 21

Great service and personal care..

benjamin chang

13:20 14 Mar 21

깨끗하고, 친절하고, 청결하여 추천합니다.

tammy kim

03:47 14 Mar 21

Kind, professional, compassionate to my grandmother. Thank you staff, the family appreciates everything you do.

Albert Hong

02:25 14 Mar 21

The staff is always nice and friendly. The facility is very clean. I have to drop off patients at this location, and the patients never seem to have a problem and are satisfied with services provided.

Theresa Rahim

01:15 14 Mar 21

This place provides a great service, very friendly staff and they also keep their working environment clean

Luz Maria Granada

22:26 12 Mar 21

One of the best nursing homes in NYC, great service, with amazing staff. My relative Magnolia was a resident there. For one year.

Seav allo

18:45 12 Mar 21

I had a pleasant experience and the lady Natalia at the front desk was super friendly and very helpful. I was having an anxiety attack and she calmed me down and made me feel safe and secure. I look forward to seeing my grandparent when you have somebody as experienced as that running it. Five stars for Natalia

Luz Santa

14:35 12 Mar 21

Love this place. My husbands Grandma Nelly Meza was treated with love ,patience and great care. Thank you Natalia Granada for checking up on her when we were not able to go personally. You kind updates gave us a sense of security.

Hanna Hong

13:42 12 Mar 21

The people at work are very kind and the room is so clean.

soyoung lee

13:38 12 Mar 21

너무 깨끗하고 일하시는 분들이 친절하십니다

MinJi Shin

11:27 12 Mar 21

Great care and amazing staff!!!

Woonsil Oh

01:11 12 Mar 21

안녕하세요.여러 널싱홈을 다녀보있지만그래도 한국분 많이 계셔서 마음이 놓이는 고ㅛ이였습니다

jai won Chong

22:38 11 Mar 21

Great and nice care ~

jung Yeo

18:15 11 Mar 21

한국분들에겐 정말 좋은 곳인것 같습니다.한국의료진분들도 계셔서 섬세한 돌봄도 받을수 있습니다.

Christopher Ko

17:23 11 Mar 21

Thank you so much for the all the staff of Union Plaza Care Center.. The front desk, the floor CNAs, the nurses and entertainment coordinator,During pandemic, it was such a hard time for everyone physically as well as mentally, thanks to all the stuffs. All of them show such great companionship towards my love one. Special thanks to Ms Larissa to coordinate visit to see my love ones with recently reopen visitation. I truly hope everyone stay safe and well all the way.

SungYong Hong

14:43 11 Mar 21

친절하고 깨끗하고 분위기도 좋은 양로원입니다.강력하게 추천합니다.

Helena Huang

03:08 11 Mar 21

One of the best nursing homes in NYC! The staff are friendly, patient and compassionate since over a decade my grandma's been a resident there. Even during the pandemic, we were able to see grandma via video chat and thankful to the staff that made it possible. Over this past year, due to grandma's age, her mobility has deteriorated very much. But, she is in good hands with the help of caring and attentive nurses taking care of her in my family's place.

Mary Lee

02:25 11 Mar 21

Highest standard of care and number of advantages. Always a member of trained staff on hand to help. An excellent choice for elderly who are struggling to cope in their own homes.

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Union Plaza Care Center

1 week ago

May we all Give Thanks and Gratitude for the people in our lives and good fortunes. Wishing you Warmth, Love and PEACE this Thanksgiving and ALWAYS.

Happy Thanksgiving!

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What an amazing job you all did!!!

Absolutely beautiful job 👍🏻👍🏻❤️❤️

Union Plaza Care Center

1 month ago

A big thank you and farewell to one of our most loved people in Union Plaza, Charlton Rhee!!!

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Good luck Charlton u will be miss

Union Plaza Care Center

4 months ago

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love this 🤌🤌 can we connect thru dms maybe... few questions i needa ask..

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Clean location and staff has been friendly overall. Appreciate the hard work the team has put into taking care of my grandfather. However, the scheduling department who coordinates family visits could be more empathetic and patient while speaking with family members.

Vicky N.

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